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Erik Zimmerman, patient of San Rafael dentist Igor OchevPayment Options

We accept cash, credit cards, and personal checks.

We’re Committed To Helping Your Get The Most From Your Dental Insurance

Dental insurance is not meant to be a pay-all. It's only meant to be an aid. You’re very fortunate if you have dental insurance coverage and don't have to pay the entire fee out of your own pocket. Many of our patients don't have any dental insurance at all.

Some of our patients have excellent dental insurance policies, others have fair policies and the others have poor policies.

Many plans tell you you'll be covered up to 80-100%. In spite of what you're told, we've found that most plans cover only 15-70% of the average fee. We realize that every bit of help you get from your insurance company is a big help, and we’re glad that you have coverage. However, it must be understood that how much your policy covers has already been determined by how much your employer/yourself had paid for your insurance policy. Generally, the less that was paid for your premium, the less coverage you'll receive.

It has been the experience of many dentists that some insurance companies tell their customers that "fees are above the usual and customary" rather than saying "our benefits are low."

Your insurance company sets the "allowable" or "usual and customary fees" depending on how much was paid for your policy. It's just like your car insurance. The lower the benefits you choose, the less it costs you in premiums.

Many necessary routine dental services are not covered by dental insurance at all.

Again, what's covered and what's not will be determined by what benefits your employer/you purchased. Our fees are based on the experience we have in performing each procedure and the quality of the laboratories and materials we use. It’s not in your best interest for us to compromise your treatment and, ultimately your well-being in order to accommodate an insurance policy's restrictions that may prevent you from getting the quality of care that you deserve. However, we're more than happy to discuss a treatment plan's advantages and disadvantages with you, or alternative treatment plans if possible, and help you choose what type of treatment you feel is best for you. The type of treatment we recommend is based upon professional judgment, not on whether you’re covered by a dental benefits plan. We strongly feel that you, not your insurance company, should choose the treatment you feel is best for you.

We’ll help you in every way we can in filing your claims and handling your insurance questions.

No question is too small for you to ask, whether it's about your treatment, benefit plan, or statement. We are here to help you.

Financial Arrangements

Prompt payment is expected at time of service. We will be happy to provide you with assistance in completion of necessary insurance paperwork to ensure you receive the benefits you are entitled to. In many cases, the process of achieving a healthy and beautiful smile will exceed the amount subsidized by your insurance carrier. However, we do not want you to perceive your health needs as a financial burden, and are, therefore, excited to offer you alternative sources of interest-free financing. Please go to the website for CareCredit for more information.

Cancellation Policy

We take pride in providing our guests with ultimate comfort and care. Our state-of-the-art facility and caring staff will be reserved to cater to your needs during your appointment. We do not overbook the schedule. We kindly ask you to notify us at least 24 hours prior to your scheduled appointment time about your intention to cancel it. Otherwise, the cancellation fee at the rate of $100/hour or fraction of will be collected before your next reservation. Thank you for your consideration.